1.0 always up to date and running to the

1.0 Task 1

 

1.1 Describe the potential prompts
that initiate the installation of new or upgraded software

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1.1.1 Problems with existing
systems

Firstly the software
may be unstable and may no longer be supported by the hardware.  This will cause a multitude of problems if
the software is not supported.  This may
only need to be reinstalled to fix it or in the worst case this will need a
software upgrade.  Depending on which
software the user is currently running, this may cost the user a lot of money.

1.1.2 Hardware

When a user purchases
new hardware this will cause the existing software within the computer to
detect that there is new hardware.  Most
operating systems detect when new hardware is installed so this may cause the
existing software not to run.  This means
that the current software may not be supported by the new hardware. 

1.1.3 External Prompts for
software bug fixes

The most common
external prompt for software bug fixes would be vendors.  Vendors release bug fixes for software for
issues such as hanging or crashing. 
These vendors can be installed to avoid these types of issues.  Another type of external prompt would be that
some software checks online for updates on different things such as start-up
and prompts.

For example iPhones
and Windows OSs do this to ensure that the product is always up to date and
running to the best of its ability.

1.1.4 Company Policy

A lot of companies and businesses are
constantly trying to stay up to date with the latest software and
upgrades.  A company or business may
decide to upgrade to a different software such as MS Office or upgrade to Photoshop.  The decision to move to a new version of Software
Company wide may allow for different things such as files to be shared a lot
more easily.

1.1.5 Security Improvement

Another potential
prompt to install new or upgrade software would be security vulnerabilities.  For example the security precautions which
were taken for the previous software may not be sufficient for the new software
after being installed/upgraded.  The
previous software may not have been secure enough for the user and the
information/data they were holding may have been too important.

 

 

1.2 Explain the advantages and
disadvantages of installing and upgrading software

 

Advantages

Performance speeds of the computer
will increase if the software is upgraded. 
The computer will be able to perform different processes faster than
before.  Some of these processes include
opening programs and surfing the web faster than before.

By installing and upgrading software it may fix existing bugs and
problems within the computer.  These bugs
may have caused the computer to shut down or crash.  By installing software which is designed to
patch these bugs or problems will fix them and they will no longer be a problem
to the computer.

Improved security will also be an advantage to installing and upgrading
software.  The previous software within
the computer will most likely have worse security than the new software.  Security is a very important feature within a
computer, especially within a business. 
The business may be holding customers personal information and it is
very important to keep that information secure. 
By having improved security it will prevent hackers from accessing the
private information.

After installing and upgrading the software there may be new features
included within the upgraded software. 
This will give the user/business new functions to use.  This may increase productivity within the
business as the new functions within the new software could help the work be
done faster and more efficiently.

 

Disadvantages

Installing and upgrading the software
may cost money.  The upgrade may be worth
the money or it may not be.  This will
make a business evaluate if the upgrade is worth the money.  This is to ensure that the business isn’t
spending money that doesn’t need to be spent.

Some upgrades are designed to fix bugs
within the computer but some can cause bugs and problem to occur within the
computer.  This is a common occurrence
when installing upgrades for software. 
This could prove very costly to a business as they will have to stop
sales and attend to the problem within the computer.  This will prevent the business from making
money during this time.

If new upgrades are installed within
the computer it may cause workers within a businesses to require training to
understand the new features.  This is
because tools may have been moved to a different location within the software
or the tools may have been replaced with more advanced tools.  This means that the workers will need to be
trained to work the new tools.  This will
therefore cost the business more money to train the workers on how to use the
new tools.

 

 

The main concern for a business would
be if the upgrade or software does the job. 
The business would have to spend time to discover if the upgrade or new
software functions efficiently with the business. This would waste the
businesses time when they could be making sales.  This will therefore need to be checked during
a time where there are no sales being made within the business.

 

2.0 Task 2

 

2.1 Justify to the managers why upgrading
their anti-virus software would be advisable

 

There are many different advantages to
upgrading your anti-virus software.  The
first reason to upgrade is a very obvious reason but still a very important
reason.  The first reason is to protect
from viruses.  Viruses are a type of
malware which attacks computers and their software.  There are many different types of viruses and
each has its own unique impact.  Each one
will attack different parts of software within a computer.  Viruses are very easily spread between
different computer systems.  They are
commonly transmitted through emails or corrupt websites.

 

Another reason to upgrade anti-virus
software is to be protected from spyware. 
Spyware is a type of software which can be transmitted to your computer
by different ways such as emails or corrupt websites.  Spyware once on your computer system can
infect your computer and spy on the user. 
The spyware will identify all of your personal details stored within the
computer.  This includes personal details
and bank details.  The spyware can store
data in real time, which means that it can be accessed immediately by the
operator of the spyware.  This is a big
reason for why your anti-virus software should be upgraded.

 

Another reason to upgrade anti-virus
software is to be protected from spam mail. 
As previously discussed one of the main ways to transmit viruses and
other unwanted software is through emails. 
A main cause of spam mail could be the result of a virus already stored
within your computer.  This type of virus
will cause you to receive a lot of unwanted emails.  Within these emails may also be multiple
other viruses which can be transmitted to your computer.  This can all be prevented by upgrading
anti-virus software.

 

By upgrading anti-virus software it will
allow the user to do boot-time scans of the hard drive.  Some viruses are so sophisticated that even
when you delete them they duplicate to form another virus.  This is where the boot-time scan can come in
useful as it will shut down Windows and completely restart the whole computer
system.  It will then scan the entire
hard drive of the computer system to detect viruses and different forms of
malware.  As the operation system has
been deactivated any virus or form of malware found during the scan will be
unable to duplicate and therefore not be able to avoid deletion.

 

 

 

 

3.0 Task 3

3.1 Describe the potential risks
of installing or upgrading software

In the following paragraphs I will be
describing three different potential risks of installing or upgrading software
within a computer system.  When
installing and upgrading software there are a lot of risks.  Some risks can be avoided but some are
inevitable.

 

3.1.2 Potential Loss of Service

When installing and upgrading software a
business must take time to do this.  This
may take up to a few hours at a time to do so. 
This can have major effects on a business as the business will have to
become inactive for this period of time to allow the install or upgrade to be
completed and the implemented properly. 
This will cause the business to lose out on sales and therefore make
less profit.  This is why the business
should organize for the install or upgrade to be done at an appropriate time
e.g. during the night or during the most inactive customer hours.  If the installs or upgrades are done at these
appropriate times it will allow the business to not lose out on as many sales
and also have a better system after doing the installs and upgrades.

 

3.1.2 Incompatibility Issues

Before installing and upgrading software
the business must ensure that the upgrades that will be installed must be
compatible with the current computer system. 
If the upgrades are not compatible with the current computer system this
will cause the business major setbacks as the must either purchase new hardware
that the upgrades are compatible with, or install different upgrades which are
compatible with the current computer system. 
This will also cause the business to become inactive for a period of time
to fix this problem.  This in both cases
will cause the business additional money which they did not originally want to
spend.  This is why the business must
ensure that the upgrades that will be installed must be compatible with the
current computer system before installing.

 

3.1.2 Risk Reduction Measures

It is important for a
business to reduce the amount of risks that may occur when installing or
upgrading software.  One of the main
methods to reduce risks is backups.  By
having backups of data it will allow a user/business to still have that data
after the original copy of the data was lost. 
Another method to reduce risks is to install or upgrade at low risk
times.  This will ensure that the
business isn’t losing out on a lot of business because a low risk time would be
when a business is most inactive.  This
will allow the business to continue to work efficiently after the upgrade or
install is complete and implemented correctly. 
Another method is incremental installation to allow a business to test the
new installation or upgrade before implementing it within every computer
system.  This will allow the business to
see whether they want to carry out the installation or upgrade on all of the
other computer systems before doing so. 
It will show the business how the new installation or upgrade runs and
works with the business’s needs.

 

3.2 Evaluate the potential risks
of installing and upgrading software and explain how the risks could be minimized

 

Before installing and upgrading software
you must first have an action plan to ensure that the people who are doing the
work will know what to do and know how to do it in the most efficient way.  If you rush into installing and upgrading
software without having a plan it will be very difficult for the people who are
doing the work as they will not have a structured plan to follow.

 

It is also very important to have a
recovery plan before installing and upgrading software as something may go
wrong and a process may have to be repeated. 
Having a recovery plan will allow the people who are doing the work
prevent anything serious from going wrong when upgrading and installing
software.

 

When installing and upgrading software a
business must take time to do this due to potential loss of service.  This may take up to a few hours at a time to
do so.  This can have major effects on a
business as the business will have to become inactive for this period of time
to allow the install or upgrade to be completed and the implemented
properly.  This will cause the business
to lose out on sales and therefore make less profit.  This is why the business should organize for
the install or upgrade to be done at an appropriate time e.g. during the night
or during the most inactive customer hours. 
If the installs or upgrades are done at these appropriate times it will
allow the business to not lose out on as many sales and also have a better
system after doing the installs and upgrades.

 

Before installing and upgrading software
the business must ensure that the upgrades that will be installed must be
compatible with the current computer system. 
If the upgrades are not compatible with the current computer system this
will cause the business major setbacks as the must either purchase new hardware
that the upgrades are compatible with, or install different upgrades which are
compatible with the current computer system. 
This will also cause the business to become inactive for a period of
time to fix this problem.  This in both
cases will cause the business additional money which they did not originally
want to spend.  This is why the business
must ensure that the upgrades that will be installed must be compatible with
the current computer system before installing.

 

It is important for a
business to reduce the amount of risks that may occur when installing or
upgrading software.  One of the main
methods to reduce risks is backups.  By
having backups of data it will allow a user/business to still have that data
after the original copy of the data was lost. 
Another method to reduce risks is to install or upgrade at low risk
times.  This will ensure that the
business isn’t losing out on a lot of business because a low risk time would be
when a business is most inactive.  This
will allow the business to continue to work efficiently after the upgrade or
install is complete and implemented correctly. 
Another method is incremental installation to allow a business to test
the new installation or upgrade before implementing it within every computer
system.  This will allow the business to
see whether they want to carry out the installation or upgrade on all of the
other computer systems before doing so. 
It will show the business how the new installation or upgrade runs and
works with the business’s needs.

 

All of these different
risks can be very damaging to the computer system and the business.  Each of them should be avoided at all costs
to prevent anything from going wrong. 
Potential loss of service is a major risk as it will cause the whole
business to go offline until the problem is fixed.  Incompatibility issues is also a major risk
but not as major as potential loss of service. 
Incompatibility issues will affect the business in a financial sense but
can be fixed while the business stays online. 
Risk reduction measures are also a major factor which will need to be
included when installing and upgrading software.  If not included they can cause the business
to go offline for a substantial amount of time due to a potential risk
occurring